Terms of Service

Last updated: November 7, 2026

OVERVIEW

Welcome to VEYTRAVO.

The terms "we," "us," and "our" refer to Maple Gate Trading LLC, doing business as VEYTRAVO. VEYTRAVO operates this store and website, including all related information, content, features, tools, products, and services that we make available to you (collectively, the "Services").

VEYTRAVO is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service ("Terms"), together with any policies referenced in them, describe your rights and responsibilities when you access or use the Services or purchase products from us.

Please read these Terms carefully before using the Services.

By accessing, browsing, purchasing from, or otherwise using the Services, you agree to these Terms and acknowledge our Privacy Policy.

If you do not agree with these Terms, you should not use the Services.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you allow a minor to use the Services through a device or account that you own or control, you are responsible for supervising that use as required by applicable law.

To use certain features of the Services or make a purchase, you may be asked to provide information including your name, email address, billing information, payment information, and shipping information.

You agree that the information you provide will be accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your login credentials and for activity conducted through your account, except where otherwise provided by applicable law.

You may not sell, transfer, assign, or license your account to another person without our permission.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately.

However, colors, dimensions, appearance, and other visual details may appear differently depending on your device, display settings, photography, lighting, or other technical factors.

Minor visual differences that do not materially affect the nature or functionality of a product may occur.

Product descriptions, specifications, availability, and other information may be updated from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary, subject to applicable law.

Nothing in this section limits your rights if a product is defective, damaged, materially different from its description, unfit for an applicable required purpose, or otherwise does not meet rights or guarantees provided by applicable consumer law.

SECTION 3 - ORDERS

When you place an order through the Services, you are making an offer to purchase the products included in that order.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including because of:

• Product unavailability.

• Pricing or listing errors.

• Payment authorization problems.

• Suspected fraud or unauthorized activity.

• Shipping restrictions.

• Violations of these Terms.

• Other legitimate business or legal reasons.

If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled portion of the order to the original payment method, subject to applicable law.

Please review your order information carefully before submitting your purchase.

If you wish to change or cancel an order, please contact us as soon as possible. We cannot guarantee that an order can be changed or cancelled once processing or fulfillment has begun.

Returns, refunds, and exchanges are governed by our Return & Refund Policy, available on our website.

Our Return & Refund Policy does not limit any mandatory rights or remedies available to you under applicable consumer law.

Products purchased through the Services are intended primarily for personal or household use unless otherwise expressly stated.

SECTION 4 - PRICES, PAYMENTS, AND BILLING

Prices, discounts, and promotions may change from time to time.

The price applicable to your purchase will generally be the price displayed at checkout when you submit your order, subject to correction of genuine pricing or technical errors as permitted by applicable law.

Any applicable taxes, shipping fees, duties, customs charges, or other charges will be displayed or communicated where required by applicable law.

You agree to provide accurate, current, and complete billing and payment information.

You represent that you are authorized to use the payment method submitted with your order.

Payments may be processed by Shopify or third-party payment providers.

Promotions may be subject to separate terms and conditions. If promotional terms conflict with these Terms in relation to that promotion, the promotional terms will apply to the extent of the conflict, subject to applicable law.

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and shipping times displayed through the Services are estimates unless we expressly state otherwise or applicable law requires otherwise.

Shipping times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather events, transportation disruptions, and other unforeseen events.

We will make reasonable efforts to fulfill and deliver your order within the timeframe communicated to you.

Where applicable consumer law requires delivery within a particular period or provides remedies for delayed delivery, those legal requirements will apply.

Except where applicable law provides otherwise, risk of loss or damage to goods remains with VEYTRAVO until you, or a person designated by you other than the carrier, takes physical possession of the goods.

If you independently arrange for a carrier that was not offered or arranged by VEYTRAVO, different rules regarding transfer of risk may apply where permitted by law.

Please contact us if your order is significantly delayed, lost, or arrives damaged.

SECTION 6 - RETURNS, REFUNDS, AND EXCHANGES

VEYTRAVO offers a voluntary 90-day return policy subject to the eligibility requirements described in our Return & Refund Policy.

Our Return & Refund Policy explains:

• Return eligibility.

• How to request a return.

• Return shipping responsibilities.

• Damaged or incorrect products.

• Exchanges.

• Refund processing.

• Applicable cooling-off rights.

The voluntary 90-day return policy is provided in addition to any mandatory consumer rights that apply to your purchase.

Nothing in these Terms or our Return & Refund Policy excludes or limits rights relating to defective, damaged, incorrect, misdescribed, or non-conforming goods where those rights cannot legally be excluded.

SECTION 7 - INTELLECTUAL PROPERTY

The Services and their contents, including trademarks, logos, brand elements, text, graphics, designs, images, videos, audio, website layouts, and other materials, may be owned by VEYTRAVO, Shopify, our licensors, or other applicable rights holders.

These materials are protected by applicable copyright, trademark, and other intellectual property laws.

Unless otherwise expressly permitted, the Services are provided for your personal, non-commercial use.

You may not reproduce, distribute, modify, republish, publicly display, commercially exploit, or create derivative works from protected materials on the Services without permission from the applicable rights holder, except where such use is permitted by law.

The VEYTRAVO name, logo, and related brand elements may not be used in a manner that falsely suggests sponsorship, affiliation, approval, or endorsement without our prior permission.

Shopify's trademarks and other third-party trademarks remain the property of their respective owners.

Nothing in these Terms transfers ownership of any intellectual property to you.

SECTION 8 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, features, applications, or services supplied by third parties.

We may not control or operate these third-party services.

Your use of third-party tools may be subject to separate terms and privacy policies established by the relevant provider.

To the extent permitted by applicable law, we are not responsible for the independent operation, availability, security, or content of third-party tools that we do not control.

Nothing in this section excludes responsibility that cannot legally be excluded.

We may introduce additional tools, features, or resources in the future. Unless otherwise stated, those features will form part of the Services and will be subject to these Terms.

SECTION 9 - THIRD-PARTY LINKS

The Services may contain links to websites, platforms, applications, or services operated by third parties.

We do not control those third parties and are not responsible for their independent content, privacy practices, security practices, or terms.

You should review the applicable terms and privacy policies before providing information to or conducting transactions with a third party.

The inclusion of a third-party link does not necessarily mean VEYTRAVO endorses or controls the third party.

To the extent permitted by applicable law, VEYTRAVO is not responsible for loss or damage resulting solely from your use of an independent third-party service that we do not control.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

VEYTRAVO is powered by Shopify, which enables us to provide the Services to you.

However, purchases made from our store are transactions between you and Maple Gate Trading LLC, doing business as VEYTRAVO.

Shopify provides technology and services used to operate our ecommerce store but is not the seller of products offered by VEYTRAVO.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising solely from products sold directly to you by VEYTRAVO.

Nothing in this section limits any rights you may have directly against Shopify under applicable law or under services separately provided to you by Shopify.

SECTION 11 - PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy, available on our website.

Because the Services are powered by Shopify, Shopify may also collect and process personal information relating to your use of our store and Shopify services.

Shopify maintains its own Consumer Privacy Policy describing how Shopify processes personal information.

Please review VEYTRAVO's Privacy Policy for additional information about:

• The information we collect.

• How we use personal information.

• Cookies and advertising.

• Information sharing.

• International data transfers.

• Data retention.

• Your privacy rights and choices.

• How to contact us regarding privacy matters.

SECTION 12 - FEEDBACK, REVIEWS, AND USER CONTENT

If you voluntarily submit reviews, comments, suggestions, ideas, photographs, feedback, or other content to us ("Feedback"), you represent that you have the necessary rights to provide that content.

You grant VEYTRAVO a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to use, reproduce, display, distribute, adapt, and publish that Feedback for purposes including operating, improving, and promoting our business and Services, to the extent permitted by applicable law.

This license does not transfer ownership of your Feedback to VEYTRAVO.

You agree not to submit Feedback that:

• Violates another person's intellectual property, privacy, or other legal rights.

• Is knowingly false or misleading.

• Contains unlawful, defamatory, threatening, abusive, or obscene material.

• Contains malware or harmful code.

• Misrepresents your identity or relationship with another person or organization.

Where required by law, you must disclose material compensation, incentives, or other relationships associated with a review or endorsement.

We may moderate or remove content where reasonably necessary to enforce these Terms, protect users, comply with applicable law, or operate the Services.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on the Services may contain typographical errors, technical errors, inaccuracies, or omissions relating to matters such as product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We may correct genuine errors or update inaccurate information.

If an error materially affects an order you have already placed, we will handle the situation in accordance with applicable law and, where appropriate, contact you before making a material change to the transaction.

If we are unable to fulfill an order because of an error and cancel the affected order, we will refund amounts paid for the cancelled products.

SECTION 14 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

• Violate applicable laws or regulations.

• Infringe intellectual property or other legal rights.

• Harass, threaten, abuse, defame, or unlawfully harm another person.

• Submit fraudulent or deliberately misleading information.

• Impersonate another person or organization.

• Transmit malware, viruses, or harmful code.

• Conduct phishing, spam, fraud, or other deceptive activity.

• Collect personal information about others unlawfully.

• Interfere with the security, integrity, or operation of the Services.

• Circumvent technical security measures or access controls.

• Use automated systems to access or interfere with the Services in a manner that violates applicable law, these Terms, or reasonable technical restrictions.

• Use the Services for unauthorized commercial exploitation.

We may restrict or suspend access where we reasonably believe these Terms have been violated or where necessary to protect the Services, customers, or other users.

Any action we take under this section remains subject to applicable law.

SECTION 15 - SUSPENSION AND TERMINATION

You may stop using the Services at any time.

We may suspend or terminate access to some or all of the Services where reasonably necessary, including where:

• You materially violate these Terms.

• We reasonably suspect fraud or unlawful activity.

• Continued access creates a security risk.

• We are required to do so by law.

• We discontinue the relevant Service.

Where appropriate and legally required, we will provide reasonable notice.

Termination of access to the website does not remove rights or obligations relating to purchases already completed or rights that accrued before termination.

Sections that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, liability, payment obligations, dispute resolution, and applicable law.

SECTION 16 - DISCLAIMER OF WARRANTIES

We aim to provide the Services accurately, securely, and reliably.

However, websites and online services may occasionally experience interruptions, technical problems, maintenance, or errors.

To the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or continuously available.

General information provided through the Services is provided for informational purposes and should not be treated as professional advice unless expressly stated otherwise.

Nothing in these Terms excludes or restricts warranties, guarantees, conditions, rights, or remedies that cannot legally be excluded.

In particular, nothing in these Terms is intended to exclude applicable consumer rights relating to the quality, safety, conformity, description, ownership, or fitness of products.

SECTION 17 - LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

This includes liability that cannot legally be excluded or restricted under applicable consumer protection laws.

To the extent permitted by applicable law, VEYTRAVO will not be liable for indirect, incidental, special, or consequential losses that were not reasonably foreseeable at the time the contract was formed and that arise solely from use of the Services.

Nothing in these Terms is intended to exclude or limit liability for:

• Death or personal injury where liability cannot legally be excluded.

• Fraud or fraudulent misrepresentation.

• Intentional misconduct where liability cannot legally be excluded.

• Defective or unsafe products where applicable law imposes liability.

• Products that do not conform to mandatory consumer guarantees.

• Any other liability that applicable law prohibits us from excluding or limiting.

Different jurisdictions provide different consumer rights, so some limitations in this section may not apply to you.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for third-party claims, losses, or reasonable costs arising directly from:

• Your unlawful use of the Services.

• Your material breach of these Terms.

• Your intentional infringement of another person's legal rights.

This section does not require you to compensate VEYTRAVO for losses caused by VEYTRAVO's own negligence, unlawful conduct, breach of contract, or other conduct for which responsibility cannot legally be transferred to you.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined by a court or competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where appropriate, severed from these Terms.

The remaining provisions will continue in effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive our right to enforce it later.

These Terms, together with policies expressly incorporated into them, form the agreement governing your use of the Services.

Nothing in this section excludes representations or rights that cannot legally be excluded or limits remedies for fraud or misrepresentation where prohibited by law.

SECTION 21 - ASSIGNMENT

You may not assign or transfer rights or obligations under these Terms where doing so would materially affect our ability to provide the Services, unless we agree otherwise or applicable law permits the transfer.

We may assign or transfer our rights and obligations as part of a legitimate business transaction, corporate restructuring, merger, acquisition, or sale of assets, provided that doing so does not unlawfully reduce your existing consumer rights.

Where required by law, we will provide notice of such a transfer.

SECTION 22 - GOVERNING LAW AND CONSUMER RIGHTS

Except where mandatory consumer law provides otherwise, these Terms and transactions with VEYTRAVO are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

However, if you are a consumer living in another state, province, country, or region, you may also be entitled to mandatory protections under the laws of the place where you live.

Nothing in this section deprives you of consumer protections that cannot legally be waived or excluded by choosing another jurisdiction's law.

Any dispute will be handled by a court or other competent body having jurisdiction under applicable law.

Nothing in these Terms requires you to give up a right to bring a claim in a court or jurisdiction where applicable consumer law gives you that right.

SECTION 23 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect:

• Changes to our Services.

• Changes to our business operations.

• Changes in technology.

• Changes in applicable law or regulatory requirements.

• Security or fraud prevention needs.

• Other legitimate operational reasons.

The most current version will be posted on our website with an updated "Last updated" date.

Where applicable law requires notice of material changes, we will provide such notice.

Unless required by law or agreed with you, changes to these Terms will not retroactively alter material terms of an order or transaction that was already completed before the changes became effective.

Your continued use of the Services after revised Terms become effective may constitute acceptance of those revised Terms to the extent permitted by applicable law.

SECTION 24 - HEADINGS

Section headings are included for convenience and organization only.

They do not alter the meaning or interpretation of these Terms.

SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact VEYTRAVO:

Store Name: VEYTRAVO

Legal Business Name: Maple Gate Trading LLC

Email: Veytravo@163.com

Phone: +1 623-202-2888

Address:

14201 E 4th Avenue, Suite 428
Aurora, CO 80011
United States